Health Care Communications Methods Essay

You be the confabulations coordinator for a field drug manufacturer. Recently, thither wee been reports of signifi understructuret negative effects ca consumptiond by sensation of your medications that argon used by a signifi crappert population. News reports have each(prenominal)eged that bingle of the individuals affected is a good-known public figure. You ar tasked with send foring the freshlys reports and the general public regarding this situation. As one of the head members of communions at DrugsRus for the past 15 years, it has been shown firsthand the belongings of narcotic medications on our local anesthetic population. These have been analyzed and investigated on a study level.It is only recently that the overwhelming craving to the drugs has rifle widespread within our area spreading corresponding weeds throughout the country. The increase of drug qualified long-sufferings and drug related episodes has resulted in a increase amount of attention and conce rn from the public. Taking wholly of this into consideration, overdosing occurrences from incompatible interactions with other medications narcotic, controlled, or non-narcotic properties alike, have resulted in an exceptional need for change within our commerce concerning uncomplaining rules, regulations, guidelines and restrictions.Changes to otherwise gener tout ensembley agree upon medications as well as required authorization approvals upon foreign medication in come upon moldiness be reconsidered. rough have been asked by our board members to develop a parley scheme to address these needs as well as the impact HIPPA and other regulations bequeath have on this type of communicating. The following exit earn the communication strategy decided upon to take as well as the encountered use of regulatory systems such as HIPPA, followed by the advantages and disadvantages of employ conventional, electronic and neighborly media for our healthcare communication.Further much , the reasons of each of the components of the communication strategies chosen. parley Channels Although tele communication theory is moving forward quickly at a distressing rate, historically established method actings of communication in healthcare are still truly successful. These traditional communication channels include personal discussions, telephone calls, post mail, fax, memorandums, board meetings, and reports to name a few. Technology has raised the use of electronic communication methods which has in turn has paved the means for new kinds of affable media communication methods.Electronic channels of communication include emails, school text messaging, EMRs, two-way radios, instant messaging, disk overhead audio announcements and video conferencing among many other movable devices. Social media channels include newspapers, television broadcasting, online networking, advertisements, webcasts, and tender media websites. Unlike using postal mail, utilizing social me dia and electronic forms of communication would allow the user to emit and book information simultaneously as well as gain feedback and do virtually within minutes. in that location is always a need for previously record communication, so advantages of traditional channels include the top executive to record and arrive the inwardness that was communicated at a later date for conformation and review. However, the disadvantage is that formal means are usually delayed, meaning the message may not be throwd until a later date depending upon the medium used, such as with postal mail. The advantages of electronic channels are that messages can be communicated online with ease as well as with the ability to save, download and store the information on a storage media for printing and accessing at a later time.This has virtually eliminated the delay of other traditional means by allowing for the same documentation plainly at an instant as well as allows multiple, simultaneous access . Disadvantages of the electronic means can include invasion of seclusion and possible security gap as well as it may not reach the part of the public unable to generate such devices or internet access. Advantages of using the social media aspect can attract the attention needed to promote a product or good mean or drive traffic to the intended website of services.This type of channel has the ability to bring lot together from all over the world as well as allows each person to press out their own opinions and ideas, providing well-needed feedback. Disadvantages of this method when not used decent or failed to promote the communication effectively can cause a permanent damage to the corporations reputation as this mistake is seen in front of hundreds or thousands of people who also have direct and easy access of spreading their messages online.This way of communicating can also be more time consuming as roundone has to be constantly checking in to make comments, answer q uestions, and reply to feedback. Regulatory Effects While healthcare organizations are responsible to adhere to regulations on a federal decreed level such as with (HHS) Department of health and Human Services and (HIPPA) Health Insurance Portability and answerability Act they are bound by state, local, and some private accrediting organization regulations as well.Any method of communication taken in regards to internal employee and patient role awareness as well as immaterial partners, patient families, and the general public must obtain and keep compliance with regulations set forth by all of the agencies involved. It is important to understand that under the HIPPA privacy law, any identifying information of any patient must have that patients written take to before their medical information can be shared.This includes the verbal, written, and electronic use in addition to, appointing a privacy officer responsible for compliance to these standards as well as the ability to id entify all ways they intend on communicating the patient information (Osborne, M. Ed. ,OTR/L, 2002). One example, according to the Joint military mission and HIPPA, (SMS) short message service or text messaging is non-secure and noncompliant with safety and privacy regulations and because not permitted (Brooks, MD, 2012). In order to use social media channels the information must be DE-identified to maintain compliance with all federal, state and local regulations. chat Strategy The guidelines, regulations, and restrictions reform leave alone educate employees and site patients, to prohibit the use of indecent medications while receiving discussion at DrugsRus by informing them of the deadly effects and loss of life as a result, using counselors, nurses and physicians through in house meetings, group therapy, man-to-man sessions, automated voicemail messages, flyers, and overhead announcements as well as updated patient rules and regulations pamphlets distributed at the medica tion window, for the purposes of saving lives and promoting dryness throughout the recovery process.Rationale for Components Educating our employees leave be the first line of defense as our round can educate the patients as well as enforce the new rules effectively. Counselors can discuss adverse effects of combining medications while in one-on-one sessions with patients. Flyers posted on the walls and offered at the check-in window as well as overhead announcements will catch the attention of patient entering and seance in the front lobby. Group meetings will be held for patients to discuss changes and express their feelings about the new rules as well as receive feedback as to why these measures have been taken and were needed.Updated pamphlets will be disposed to each patient as they enter to receive their medication, ensuring every patient is made aware of these official changes. Voicemail messages will follow to ensure the patients at plate will be notified of a change and will be opted to prepare for the transition. The object is to reach all of the sixteen hundred patients receiving treatment in bounteous time to save lives. Each passing twenty-four hour period is another chance for an adverse reaction to take another life. In order to devour changes effectively and quickly, all measures of communication must be utilized. digest In conclusion, as the opiate trend rises among our local and national population, the rise of deaths due to adverse effects of these medications has uprise to an all-time high. It is because of the fatalities that a reform of the present patient rules, regulations and guidelines must be implemented and adhered to immediately. As communications officers, we have been asked to develop a strategy to address those needs. We have included some of the present communication methods as well as channels and measures with which to use them effectively.We have included some of the regulations surrounding the legal use of thos e communication methods. We have given a complete communication strategy which addresses who and what the communication strategy will involve. We have showed how we are going to implement the communication, where and the results of the communication strategy. We have followed up with the reasons this communication causal agent is so important to our patients and facility as well as vital to our community as a whole.